Golden Automation Systems developed an innovative Remote Support Platform specifically for the yachting needs. HERMES 2.0 is the ideal basis for securely connecting your machines and systems to the Internet for direct access or via our remote service portal worldwide.
1Greece 1-3 years
2Europe 1-3 years
3Middle East annual
- Sending SMS / emails on critical alarms.
- Providing remote access support for your automation systems:
- Firmware Update
- System Upgrades
- Remote monitoring of critical parameters
- I/O unit including display and keys for programming
- Data Logging
- Perform predefined Control Functions remotely
Each of our customers has his own account on our puplic portals, which is technically separated from other customer accounts.
Using role-based access rights, you decide who can access which machine and when.
Individually configurable reports show which user was connected to which device, when and how long.
Only remote accesses authorised by the operator – by authorisation via key switch on the system or via digital signal from the PLC.
Our routers are already delivered with individual and unique device passwords.
AUGMENTED REALITY SUPPORT
A swift solution in an ever-evolving industry.
At Golden Automation Systems we minimize downtime by remotely assisting vessels with Electrical, Automation and Programming issues. Our technologically advanced headset is sent to the vessel whereby the crew are remotely guided by specialized team members. Troubleshooting and problem solving are simplified by means of Augmented Reality. The service was designed to minimize attending lead times and overcome travel constraints in a cost-effective matter.
This service is perfectly combined with our remote access platform Hermes 2.
The service is available to the USA, Europe, and Middle East.