Remote Support

Remote Support
Independent from vessel’s
Communication Systems


Golden Automation Systems developed an innovative Remote Support Platform specifically for the yachting needs. HERMES 2.0 is the ideal basis for securely connecting your machines and systems to the Internet for direct access or via our remote service portal worldwide.


1Greece 1-3 years

2Europe 1-3 years

3Middle East annual

4USA annual

5Global annual


  • Sending SMS / emails on critical alarms.
  • Providing remote access support for your automation systems:
    • Firmware Update
    • System Upgrades
    • Troubleshooting
    • Maintenance
  • Remote monitoring of critical parameters
  • I/O unit including display and keys for programming
  • Data Logging
  • Perform predefined Control Functions remotely

We care for your privacy

Each of our customers has his own account on our puplic portals, which is technically separated from other customer accounts.


Using role-based access rights, you decide who can access which machine and when.


Individually configurable reports show which user was connected to which device, when and how long.


Only remote accesses authorised by the operator – by authorisation via key switch on the system or via digital signal from the PLC.


Our routers are already delivered with individual and unique device passwords.



Work smarter with the ultimate
mixed reality device.

HoloLens 2 offers the most comfortable and immersive mixed reality experience available, with industry leading solutions that deliver value in minutes—all enhanced by the reliability, security, and scalability of cloud and AI services from Microsoft.


See more holograms at once through the greatly increased field of view. Read text and see intricate details on 3D images more easily and comfortably with industry-leading resolution.


Wear HoloLens 2 longer and more comfortably with a dial-in fit system designed for extended use. And keep your glasses on—the headset slides right over them. When it’s time to switch tasks, flip the visor up to step out of mixed reality.


Touch, grasp, and move holograms in ways that feel natural—they respond a lot like real objects. Log in to HoloLens 2 instantly and securely using just your eyes with Windows Hello. And voice commands work even in noisy industrial environments through smart microphones and natural language speech processing.


Move freely, with no wires or external packs to get in your way. The HoloLens 2 headset is a self-contained computer with Wi-Fi connectivity, which means that everything you need goes with you while you work.